{"id":5316,"date":"2026-08-14T13:54:15","date_gmt":"2026-08-14T17:54:15","guid":{"rendered":"https:\/\/elementor.dostguru.com\/urbanhome_02\/?page_id=5316"},"modified":"2026-08-27T10:01:35","modified_gmt":"2026-08-27T14:01:35","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/www.skynova.ca\/en\/terms-and-conditions\/","title":{"rendered":"Terms and conditions"},"content":{"rendered":"\t\t
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1. TERMS AND CONDITIONS<\/h1>\n

Welcome to Skynova<\/strong>. By accessing and using our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.<\/p>\n

Skynova reserves the right to modify or update these Terms and Conditions at any time, at its sole discretion and without prior notice. All orders and purchases made through our website are subject to these Terms and Conditions.<\/p>\n

Purchases made through our website are limited to individuals who are legally permitted to enter into contracts under the laws applicable in their jurisdiction of residence.<\/p>\n

By accessing our website, you agree to use its content solely for personal and non-commercial purposes. These Terms and Conditions apply to all purchases made through the Skynova<\/strong> website.<\/p>\n

I) LIMITATION OF LIABILITY<\/h2>\n

To the extent permitted by applicable law, Skynova shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of, or inability to use, products purchased through our website.<\/p>\n

Some jurisdictions do not allow the exclusion or limitation of certain incidental or consequential damages. Therefore, the above limitations or exclusions may not apply to you.<\/p>\n

II) TYPOGRAPHICAL ERRORS AND PRICING ERRORS<\/h2>\n

If a product is listed on our website at an incorrect price due to a typographical or technical error, Skynova reserves the right to refuse or cancel any order placed for that product.<\/p>\n

Skynova reserves this right even if the order has already been confirmed and payment has been processed.<\/p>\n

If your payment has already been charged and your order is cancelled due to a pricing error, Skynova will issue a refund for the amount charged.<\/p>\n

III) REGISTRATION<\/h2>\n

When creating an account or placing an order on our website, you represent and warrant that:<\/p>\n

    \n
  1. \n

    The personal information you provide during registration or checkout is true, accurate, current, and complete.<\/p>\n<\/li>\n

  2. \n

    You are not impersonating another individual or entity.<\/p>\n<\/li>\n

  3. \n

    Products purchased through our website are intended for personal and household use and are not intended for resale unless authorized in advance by Skynova.<\/p>\n<\/li>\n<\/ol>\n

    You must promptly notify us of any changes to your personal information by contacting our customer service team:<\/p>\n

    Email:<\/strong> info@skynova.ca<\/a>
    Phone:<\/strong> 514-217-1001<\/p>\n

    IV) SALES TAX AND CURRENCY<\/h2>\n

    All prices displayed on our website are in Canadian dollars (CAD)<\/strong> unless otherwise stated.<\/p>\n

    Applicable taxes are calculated at checkout based on the shipping address and applicable tax laws.<\/p>\n

    The purchaser is responsible for all applicable sales taxes.<\/p>\n

    V) THIRD-PARTY LINKS<\/h2>\n

    To provide additional value and information, our website may contain links to third-party websites.<\/p>\n

    These third-party websites have their own privacy policies and terms of use. Skynova is not responsible for the content, practices, or activities of any third-party websites.<\/p>\n

    We nevertheless welcome feedback regarding third-party websites linked from our site, including reports of broken or non-functioning links.<\/p>\n

    2. SHIPPING AREA<\/h1>\n

    Skynova ships orders from its distribution facilities.<\/p>\n

    Processing and delivery times may vary depending on the destination, selected shipping method, and product availability.<\/p>\n

    Please allow approximately 24 to 72 hours<\/strong> for tracking information to become available after your order has been shipped.<\/p>\n

    Orders are generally processed Monday through Friday during regular business hours<\/strong>, excluding applicable statutory holidays.<\/p>\n

    Risk relating to the products transfers to the customer in accordance with applicable law and the carrier’s terms once the products have been delivered to the shipping address provided at checkout.<\/p>\n

    Skynova is not responsible for delivery problems or delays resulting from an incorrect or incomplete address provided by the customer or from failure to retrieve a package.<\/p>\n

    I) STANDARD AND EXPRESS SHIPPING<\/h2>\n

    We do not deliver to P.O. Boxes when the selected carrier does not support this type of address. Please provide a complete and valid physical shipping address.<\/p>\n

    Exact delivery times cannot be guaranteed. Rural, remote, or difficult-to-access areas may require additional delivery time.<\/p>\n

    If you are shipping to an apartment, condominium, or building requiring an apartment\/unit number or access code, you must provide all necessary information when placing your order.<\/p>\n

    An incomplete address may result in the package being returned to Skynova. Any subsequent reshipment or refund will be handled in accordance with our return and refund policy.<\/p>\n

    II) REGULATED AND HAZARDOUS ITEMS<\/h2>\n

    Certain products that may be classified as regulated or hazardous goods, including certain aerosols and alcohol-based products, may be subject to specific transportation restrictions.<\/p>\n

    Depending on applicable regulations, such products may only be shipped using certain transportation methods, including ground transportation.<\/p>\n

    3. PROMOTIONAL OFFERS<\/h1>\n

    Promotional offers, discounts, and coupon codes may be communicated through our newsletter or displayed on our website.<\/p>\n

    You may subscribe to our newsletter by providing your email address through the subscription form available on our website.<\/p>\n

    You may unsubscribe from our newsletter at any time.<\/p>\n

    Discount codes must be entered in the shopping cart before completing your purchase. Simply enter the applicable code in the designated coupon section. The order total will automatically be adjusted if the code is valid.<\/p>\n

    Unless otherwise stated, only one promotional code may be used per order<\/strong>.<\/p>\n

    Samples, free items, and products sold as part of certain promotional offers may be considered final sale items and may be excluded from returns or refunds when this is clearly stated at the time of purchase.<\/p>\n

    4. ORDER PROCESS<\/h1>\n

    Orders are generally processed Monday through Friday during regular business hours<\/strong>, excluding applicable statutory holidays.<\/p>\n

    Orders are generally prepared and shipped within 1 to 4 business days<\/strong>, subject to product availability and exceptional circumstances.<\/p>\n

    Once an order has been shipped, delivery times depend on the carrier, destination, and shipping service selected.<\/p>\n

    I) CAN I CHANGE MY ORDER?<\/h2>\n

    Once an order has been confirmed, it may no longer be possible to modify it due to our order processing procedures.<\/p>\n

    If you need to make a change to your order, please contact our customer service team as soon as possible. We will make reasonable efforts to accommodate your request, but changes cannot be guaranteed once the order is being processed or has been shipped.<\/p>\n

    Orders that have already been received may be returned in accordance with our return policy.<\/p>\n

    II) CAN I CANCEL MY ORDER?<\/h2>\n

    Once an order has been paid for and processing has begun, cancellation may no longer be possible.<\/p>\n

    If you wish to cancel an order, please contact our customer service team as soon as possible. If the order has already been shipped, it must be handled in accordance with our return policy.<\/p>\n

    III) WHERE IS MY ORDER?<\/h2>\n

    Once your order has been shipped, you will generally receive a shipping confirmation email containing the information required to track your package.<\/p>\n

    Please allow up to 24 to 72 hours<\/strong> after shipment for tracking information to become available or update in the carrier’s system.<\/p>\n

    If you have any questions regarding your order, please contact our customer service team:<\/p>\n

    Email:<\/strong> info@skynova.ca<\/a>
    Phone:<\/strong> 514-217-1001<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

    1. TERMS AND CONDITIONS Welcome to Skynova. By accessing and using our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Skynova reserves the right to modify or update these Terms and Conditions at any time, at its sole discretion and without prior notice. All orders and purchases made through our website are subject to these Terms and Conditions. Purchases made through our website are limited to individuals who are legally permitted to enter into contracts under the laws applicable in their jurisdiction of residence. By accessing our website, you agree to use its content solely for personal and non-commercial purposes. These Terms and Conditions apply to all purchases made through the Skynova website. I) LIMITATION OF LIABILITY To the extent permitted by applicable law, Skynova shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of,… Read More<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-5316","page","type-page","status-publish","hentry"],"yoast_head":"\nTerms and conditions - SKYNOVA BEAUTY<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.skynova.ca\/en\/terms-and-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms and conditions\" \/>\n<meta property=\"og:description\" content=\"1. TERMS AND CONDITIONS Welcome to Skynova. By accessing and using our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Skynova reserves the right to modify or update these Terms and Conditions at any time, at its sole discretion and without prior notice. All orders and purchases made through our website are subject to these Terms and Conditions. Purchases made through our website are limited to individuals who are legally permitted to enter into contracts under the laws applicable in their jurisdiction of residence. By accessing our website, you agree to use its content solely for personal and non-commercial purposes. These Terms and Conditions apply to all purchases made through the Skynova website. 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